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City of New HopeMinnesota

Transfer Your Water Bill

Contact New Hope Utility Billing at 763.592.6760 or [email protected] at least five business days before closing on the sale of the property.


When contacting utility billing, provide the following information:

  • Service address
  • Property owner's name and phone number
  • Forwarding address for the final bill
  • Closing date
  • Title-closing company name and phone number
  • New buyer's name

The transfer of the utility bill can only be completed if all of the above information is provided.


Before Buying a Home

Delinquent and unpaid utility bills are the responsibility of the property owner. If a property changes ownership, the new property owner becomes responsible for any outstanding utility bill balance. Before purchasing a home in New Hope, the City encourages potential homeowners to ensure that all past-due utility accounts are paid in full or that enough money has been set aside in escrow at closing to cover the final bill amount.

To Inquire About a Utility Account Balance

Inquiries about a utility account or special assessments on a property must be in writing. The request may be faxed or emailed (see contact information above at right). Include the following:

  • Name, phone number and email address of person requesting information
  • Address of property in New Hope
  • If the property is being sold:
    • Closing date
    • Buyer's name
    • Title-closing company name and phone number

Property History \ Assessment Request form on the website may also be completed to request property information. The utility billing department will respond to your request within a few business days.

Utility Billing
Phone: 763-592-6760
Fax: 763-592-6776
[email protected]

4401 Xylon Ave N
New Hope, MN 55428

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