The City of New Hope and New Hope Police Department, in collaboration with the West Metro Fire-Rescue District, have launched Smart911 to improve emergency communication with residents. This new system replaces the previous CodeRED notifıcation system for emergency alerts. Smart911 offers two key benefits:
- It serves as the City's primary method for real-time public emergency notifications.
- It allows community members to create a safety profile, providing vital information to emergency dispatchers and first responders in case of an emergency.
To receive notifications, residents and businesses must sign up for an account, opt-into receive alerts, and share the levels of information they wish police, fire, and EMS to access when responding to a 911 call made from a landline or cellphone associated with their Smart911 Safety Profile. The safety profile is secure and confidential and is used exclusively by emergency responders. All residents are encouraged to create a safety profile.
How to Sign Up
Download the Smart911 app from the Apple Store or Google Play, or register for Smart911 online at newhopemn.gov/smart911. The City of New Hope offers this service free to the public; however, message and data rates may apply depending on your mobile provider and service plan. For additional details, please refer to your mobile phone's service plan.