Lost a Pet in New Hope?

If you’ve lost or found a pet in New Hope, call the New Hope Police Department at 763.531.5170 during regular hours. After hours, call 952.258.5321. You should also contact PUPS Animal Impound, the City’s pet impound facility, at 763.494.5999.

If the stray pet has a license on its collar, every effort will be made to return it to the owner. Pets without identification will be taken to the PUPS facility. If you believe your missing pet may be there, you can check for photos of unidentified animals on the PUPS Facebook page.

In Crystal, lost pets are now taken to Access Veterinary Care. If your pet may have crossed into Crystal, call 763.390.4050 to check if it’s been brought there.

What to Do if Your Pet is Missing
If your pet is microchipped, contact the microchip company to make sure your contact information is up to date. Let them know your pet is missing—many companies can send out lost pet alerts or flyers for you.

You should also notify local shelters, rescue groups, and veterinary clinics in and around the Twin Cities. Posting on online platforms like Nextdoor, Lost Dogs of Minnesota on Facebook, Petco Love Lost, PawBoost and PetFBI can help spread the word quickly.

For help tracking or trapping a shy or scared pet, reach out to the Animal Humane Society or The Retrievers, who specialize in recovering lost animals.

If You Find a Stray Pet
If you find a stray animal in New Hope, call 911 or 952.258.5321. A police officer will be sent to pick up the animal and ensure it gets to the proper care.

In New Hope, all dogs, cats, and ferrets must be licensed with the city and have a current rabies vaccination.

When you apply for a pet license, you need to provide proof of rabies vaccination. This should be a certificate from a licensed veterinarian.

Vaccinating your pet against rabies is required by law. It helps protect your pet, other animals, and people in the community.

• New Hope Animal License Form

When your pet is outside your home, it must be on a leash or kept in a fenced yard or kennel.

If your pet can climb over or crawl under the fence, it still needs to be on a leash while in the yard.

In parks and other public places, pets must be leashed at all times — including when entering or leaving the city's dog parks.

Found an Injured or Orphaned Wild Animal?
Call the Wildlife Rehabilitation Center at 651.486.9453. They can tell you if the animal needs help. If you can’t safely transport it and Animal Control is off duty, call the New Hope Police at 763.531.5170 and an officer may be able to assist.

Learn more about the Wildlife Rehabilitation Center of Minnesota on its website. 

Keeping Wild Animals Away from Your Property
If you want to keep wild animals off your property, there are several simple steps you can take. The main goal is to remove anything that could be used as food or shelter.

Around Your Home and Yard

• Chimneys: If you have a fireplace, install a secure chimney cap and keep the damper closed when not in use.
• Decks and Sheds: Use heavy wire mesh (like chicken wire or hardware cloth with ¼-inch holes) around and under decks, sheds, and gardens. Bury the mesh 6–12 inches deep and bend it outward in an L-shape, with at least 8 inches lying flat away from the structure. Important Note: Make sure no animals, especially babies, are trapped inside.
• Garbage and Recycling: Don’t leave bins outside overnight. Even if they’re sealed, the smell can attract animals.
• Grills: Store portable grills indoors at night. Food smells can bring animals into your yard.
• Wood and Brush Piles: Remove or relocate wood, brush, and compost piles to discourage nesting.
• Firewood: Stack firewood neatly and raise it at least 12 inches off the ground.
• Pet Food: Don’t leave pet food outside overnight and clean up any spilled food.

Bird Feeders: Keep spilled birdseed to a minimum. Place feeders at least 6 feet away from surfaces animals can jump from. Add a cone-shaped baffle on the pole to keep animals from climbing.

Dealing with Deer
Deer often eat garden plants and damage trees or shrubs by rubbing their antlers on them. Here’s how to reduce deer problems:

• Signs of Deer Activity: Look for torn leaves or branches about 3 feet high. Bucks may also strip bark by rubbing their antlers during the fall.
• Landscaping Tips: Native plants tend to be less appealing to deer than cultivated garden plants.
• Repellents: Commercial sprays can deter deer, but results vary, and they usually need reapplying after rain. A homemade option: mix one scrambled egg in a quart of water and spray on plants.
• Other Tips: Having a dog in the yard may help. Deer prefer to avoid areas where they feel unsafe.
• Best Long-Term Solution: Install fencing. This can be high-tensile wire, woven mesh, chain-link, or even electric fencing. While deer can jump high (10–15 feet), they usually avoid jumping unless they feel threatened. If they have easier food sources, they’ll likely go elsewhere.

Need Help with Wildlife?
Animal Control can help you decide the best way to deal with wild animals on your property. If there’s a sick or injured animal or if someone has been bitten, call 911 or 952.258.5321, and an officer will respond.
We can also visit your home to give advice on keeping wildlife away. If a wild animal gets inside your home, Animal Control may be able to help capture it or guide it back outside.

Important Reminders

•  Do not use firearms, BB guns, pellet guns, slingshots or bows/arrows within city limits. It’s illegal.
• Poisons should never be used outside your home.
• Trapping is not recommended. It’s illegal to relocate an animal to someone else’s property without permission. Also, if you don’t fix the issue (food or shelter), another animal will just move in.

The best long-term solution is always to keep animals out in the first place by removing food and shelter.

A New Hope residence may have no more than three dogs and three cats or three each of other traditional family pets over six months old.