The New Hope Public Works Department maintains and operates city-owned infrastructure. The Public Works Department contains the Utility Billing, Streets and Parks Maintenance, Utility Maintenance and the Forestry departments. Public Works maintains all city parks, trails, utilities, roadways, and city facilities.

Some residents have recently reported that they have been approached by someone claiming to be a city employee and asking to take water samples from their homes. The city rarely collects water samples from resident homes, and if we do our employees are always in uniform. Please ask to see City ID and verify the person requesting access to your home is driving a City of New Hope vehicle before granting anyone access to your home. 

Please ONLY flush toilet paper. Hygiene products, paper towels, and wipes can clog your personal sewer system as well as the regional system. This can cause wide-scale sewer backups. Even wipes labelled as "flush-able" CANNOT be flushed. They may not clog in your toilet or private sewer system but DO get caught on equipment in the sewer processing system causing blockages.